Stolen Amazon Package? Here’s What You Can Do

Your Amazon package is yet to arrive in the mail, and you haven’t received any tracking updates for an eternity. You start to wonder if Amazon has lost your package—you might even suspect that you’ve had your Amazon package stolen.

You might even be a seller, feeling upset that your customer appears to have been let down by Amazon’s delivery services.

This situation is incredibly frustrating, but there are steps that both Amazon buyers and sellers can take to remedy things. Before you sink into your armchair in defeat, read this article and discover some of the options available to you.

First, we’ll discuss some of the actions that Amazon buyers can take. If you’re a seller and wonder what you can do about a lost Amazon package, skip ahead to the second part of this article.

Amazon lost my package: Steps buyers can take

If 48 hours have passed since your Amazon package should have arrived, you’re entitled to submit a claim with either Amazon or the third-party seller you purchased from. Check whether Amazon supplied the product themselves or if you bought it from a unique seller on Amazon.

First of all, make sure you double-check that your package is lost.

• Access your Amazon account’s “Order History” to check the latest tracking details. If your package is marked as “Delivered,” thoroughly inspect the perimeter of your home just in case the delivery person has left it in an unconventional location. It’s also worth checking whether a neighbor might have accepted your package while you were away from home.
• If your order has been showing as “In transit” for ten days or more without any further updates, you would be right to think that your package might be lost. You can use the following phone number to call Amazon for a tracking update: 1 (888) 280-4331.
• Check “Order Details” to make sure the order was sent to the correct delivery address. An old delivery address can sometimes be the culprit if a customer has recently moved.
• Find Amazon’s “Carrier contact information” and check whether they know anything about your parcel. Amazon lists contact numbers for many delivery services, including UPS, DHL, and FedEx. Alternatively, check here for the contact numbers of some of the largest US-based carriers.

If you’re confident your package hasn’t been delivered, and you have no extra information from your carrier, it’s time to raise a claim with Amazon.

Note: If you’ve purchased through a third-party seller, you’ll need to click “Contact Seller” after logging in to Amazon Pay and report the issue. Give your seller 24 hours to respond to your message before filing a claim with Amazon!

Submitting a claim with Amazon

If you’ve completed all of the above steps and you’re between days 14 and 90 following your purchase date, you’re eligible to submit a claim for your lost package.

Click “View/File Claim” next to the relevant item in your Order List.

Then, fill out the form supplying further information about your claim. It will help if you’re able to provide supporting documentation if possible.

You can track the status of your claim through your Amazon Pay account. Once Amazon has reviewed the claim, they’ll either refund your payment or refuse to do so if the seller provides proof of delivery.

Amazon package stolen?

According to a C+R research report, around 36% of Americans have reported a delivered package as being stolen. That leads us to believe that package theft is not all that rare. If you think your package was delivered and stolen, contact Amazon as above to claim a refund.

If your package is stolen, you should also consider filing a police report alongside any evidence you have.

What can sellers do about lost Amazon packages?

Sellers whose packages become lost might face a murkier situation, but, fortunately, Amazon has provided some guidance to follow when dealing with a buyer who reports a lost package.

Customer service is expected to be the number one priority in these situations, so issuing a refund might be one of the best mutually agreeable solutions. No matter if you’re a third-party seller using Seller Fulfilled Prime or any other regular setup, this advice will apply to you.

Handling a lost package as a Seller

Here’s how Amazon would expect you to handle a lost package as a seller:

• First of all, ask the buyer to wait a little longer to see if it arrives. There could be postage delays affecting the order. Keep communication friendly and be empathetic with the buyer’s frustration.
• If you’ve purchased package tracking, you can contact your carrier to ask if they know anything about the package. If they don’t have any information, they might still be able to help you create an insurance claim for the lost package.
• If your buyer hasn’t received their product after a reasonable amount of time has passed, the best course of action is usually to provide a complete refund. You could also offer a refund and then ask your buyer to order again so you can ship another package out.

Not all hope is lost with a lost Amazon package

Despite the frustration it causes to sellers and buyers alike, a lost package doesn’t have to mean the end of the world. A reasonable seller will always help a buyer by replacing the lost item or issuing a refund. Mail carriers, as well as Amazon itself, can provide plenty of extra support to sellers and buyers along the way.

If you’re an Amazon seller, keeping track of your inventory is another crucial part of getting to the bottom of lost-package issues. AccelerList offers a fuss-free way to save hours listing products on Amazon, enabling sellers to save time with product listing, repricing, and accounting. Run your whole Amazon business from one dashboard! Register for an AccelerList free trial today.

Selling on Amazon can be confusing with lots of different parts to manage in your business. Selling in California can add a layer of complexity on top of that. In this article we’re going to discuss the California Resale Certificate and whether or not you should or should not get it for your Amazon business.

What is a California resale certificate?

Otherwise known as a resellers permit, this certificate allows individuals and business owners to purchase products or goods in the state of California and avoid paying the state sales tax at the time of purchase. California sales tax rate: The statewide California sales tax rate is 7.25%. This rate is made up of 6.00% state sales tax rate and an additional 1.25% local rate. You can read a breakdown of California’s statewide tax rate by county and city here.

Do I need to have a California resale certificate?

The short answer is NO. The better answer is YES. If you don’t secure the California resale certificate then you’ll essentially be paying double tax on everything you buy that you resell on Amazon. For example: Let’s say you visit your local Home Goods store in Sacramento and you find an incredible deal on some pots and pans that you know you can flip on Amazon and make a decent profit. If you don’t have your California resellers certificate than you’ll pay tax at the counter and you’ll then need to pay sales tax as you sell those pots and pans on Amazon.

What is the difference between a California sales permit and the resale certificate?

In California, this is an important distinction because while you might only need one, using both may save you a significant amount of money if you use them properly. An easy way to remember the difference between the two is like this: A California sales permit gives you the legal authority and right to sell products or goods in the state of California as an individual or business. All businesses that are engaged in business in California and sell or lease “tangible personal property” that is ordinarily subject to sales tax must have a Seller’s Permit issued by the California Board of Equalization. You must have a California sales permit to be an FBA or MF seller in the State of California. If you are doing retail arbitrage, you technically need this permit if you are doing it in the State of California. A California resale certificate allows you to defer the sales tax on all purchases of goods or products that you fully intend to resell later on. It is against the law and a misdemeanor crime if you knowingly buy goods with your California resale certificate and don’t actually resell it.

Can I use an out-of-state resale certificate to buy products in California?

No. Currently, California is one of 9 states that will not allow you to use an out-of-state resale certificate to qualify for deferred sales tax when purchasing products in the state. You can go through a process that varies by state to reclaim sales tax you incurred while buying product in California but it’s messy. So if you are doing any retail arbitrage trips and thinking about heading into one of these nine states, you may want to first do your homework around resulting sales tax implications. California, Florida, Hawaii, Illinois, Louisiana, Maryland, Massachusetts, Washington, Washington D.C.

Why is this so complicated?

Great question! The short answer is because the internet and the explosion of internet sales is still relatively new, believe it or not. In addition to this, the US government just hasn’t caught up with technology and how fast eCommerce markets are moving. More importantly however, there are powerful lobbying groups on both sides of the reselling industry that wouldn’t mind if the tax question never gets solved.

How do ensure I’m paying taxes correctly?

You will always want to hire a CPA when doing your taxes but this the tax issue isn’t going away and companies like TaxJar and others have already gotten ahead of the issue and can help you sort all of your tax needs out.

How do I obtain a California Resale Certificate?

The certificate may be in any form, but a blank resale certificate is available online. The certificate may be in any form so long as it contains:

• The name and address of the purchaser.
• The purchaser’s seller’s permit number (unless they are not required to hold one¹).
• A description of the property to be purchase.
• An explicit statement that the described property is being purchased for resale.
• The date of the document.
• The signature of the purchaser or someone approved to act on his or her behalf.

Often, we’ll get excited Amazon sellers who sign up for AccelerList to start listing their products with us and we unfortunately have to cancel their subscription before their trial is even up.

This is because they were not an Amazon professional seller. Being an Amazon professional seller costs $40/month but as you will see in this article, it’s well worth it.

Amazon professional sellers are also commonly known as a “FBA Sellers” as well.

When you are first starting out selling on Amazon it may feel like you are getting pinched for money in every direction, we totally get it.

But if you breakdown the costs and then the efficiencies you gain from your subscriptions, you should quickly see that their is more than enough value to warrant the spend.

Amazon Professional Seller. Should I pay for the plan?

Let’s first start with the Amazon Professional Selling Plan.

It costs $40 a month or $480 a year but if you head over to read some of our Amazon success stories, you’ll see that you can make up the $480 in your first month of selling on Amazon.

Here are some of the perks you get for being an Amazon professional seller versus an individual seller.

Seller account feature	Professional	Individual
$39.99 monthly subscription fee	✅	😩
$0.99 per-item fee when an item sells		😩
Create new product pages in the Amazon catalog	✅	✅
Manage inventory using feeds, spreadsheets, and reports	✅	😩
Manage orders using order reports and order-related feeds	✅	😩
Use Amazon Marketplace Web Service to upload feeds, receive reports, and perform other API functions	✅	😩
Amazon-set shipping rates for all products		✅
Seller-set shipping rates for non-BMVD products	✅	😩
Make listings inactive when you want to stop selling for a period of time (for example, if you can’t fulfill orders for any reason, such as family emergency, inclement weather, going on holiday or vacation, and so on)	✅	✅
Promotions, gift services, and other special listing features	✅	😩
Eligibility for listing placement in the Buy Box	✅	😩
Ability to calculate U.S. sales and use taxes on your orders	✅	😩

But even this chart can be a little daunting if you are new to selling on Amazon.

The best way to some up this chart and selling on Amazon as an FBA seller with a paid Amazon professional seller plan is…… SCALE.

You can certainly make lots of money selling on the individual plan but it’s not optimized for a business that wants to scale.

You can make a lot more money selling on FBA…like millions of dollars if you choose to give your all.

4 ways to scale your Amazon business

Fulfillment by Amazon

As an individual seller, you handle the shipping, the customer service and the storage. Pretty hard to scale up and out of your apartment or house if your holding on to books or toys all year round, waiting for them to sell.

Buy Box

Over 80% of all sales happen right in the buy box. As an individual seller you are not eligible for the Buy Box so you will be missing out on lots of potential sales. To make matters worse, you’ll most likely need to drop your pricing to a level low enough to attract a buyer off of the Buy Box offer in order to nab the sale which only eats into your profit.

MWS API connection

Unless you are a software engineer you most likely won’t be messing around with Amazon’s MWS API, but that is what AccelerList is for.

Listing products on Amazon’s Seller Central is painfully slow. If you are a private label seller and only have a few skus (barcodes) it might be doable, but even those sellers leverage software to scale their business.

If you’re doing medium-to-high volume retail arbitrage then you are listing lots of products all the time and you’ll need and want a listing application.

As an individual seller, you won’t have access at all to the API which means AccelerList won’t be able to connect to your account and you won’t be able to list with us.

Promotion and Gift Services

Want to run a special promotion on your products? Want to offer gift services to entice customers? You won’t be able to do that on the individual seller plan and that means missing out on Prime Day and the 4th quarter.

Selling on Amazon can be a great source of income. It can be a full time job or a second hand hustle.

But whether your selling on Amazon or driving for Uber, if you are not being efficient then you are losing money.

In the beginning, everyone is trying to figure out what sells on Amazon and what are the best tools to use in order to make the process easier. But most are not thinking about their environment as they are selling.

You could be living in an apartment or a house, either way…your work area is super important when it comes to maximizing your productivity.

In this article we wanted to spotlight one Amazon seller in particular.

He spent a good amount of time thinking through his workspace and the productivity gains he would realize from it.

Meet Bradley Miller and his new garage work space.

Selling on Amazon Garage Layout

The first thing Bradley did was layout his garage on paper and in the photograph. It helps to have a vision of what the space is going to look like before you buy your first piece of wood or swing your hammer.

He planned for optimal room in his space and also thought through all of the different aspects of listing products on Amazon and the different “stations” he would need in this assembly line.

By the way, this is exactly what Amazon does in their fulfillment center warehouses.

After he had a good plan he set out to the hardware store to buy the wood he needed.

He went with 2x3s because 2x4s might have been a little overkill for the space and the books that he will be selling. It’s also a lot harder to drive nails through or drill. KISS (Keep It Stupid Simple)

Other than plenty of flat working space, Bradley knew that the right scale and good height placement was super important.

Selling on Amazon Computer Setup

The computer is where all the magic happens. Whether you are listing products, doing box content or just researching prices…you are much better off having a fast computer and an easy ergonomic set up.Bradley went with dual monitors, dual Dymo printers, a stand mounted scan gun (super important), a laser printer and a Mac mini-printer.

Holy office porn!

Flat boxes and more…

With the workspace defined, clean and flat surfaces present, computers humming and ready to be used…we can now move on to some of the supporting equipment around the garage.

In Bradley’s case he went with a simple tower solution made from quick and easy plastic build blocks to get a great height stack and allow for plenty of storage for boxes and misc items.

These can be picked up from almost any Home Depot or Lowes in your local area.

In addition to the storage tower, he had room and optimized some remaining space for a simple flat table as a section to organize and “pre-condition” his books into piles.

This is a crucial section as you may want to bring in a family member or even an employee to help you scale up your MF or FBA book business.

Tricks of the trade

It wouldn’t be a book selling workspace without sneaking in a few of the industry tools that library and retail book stores use to help them sell more books.

One of the staples of our industry we’ve all seen around our local libraries is the rolling book cart or the mobile book bin

These are great because you can stand books up on their ends and can roll the entire bin around your garage with it’s caster wheels. This makes productivity peak as you can sort and separate books and bring them to you versus having to dedicate one particular space for them.

Another AccelerList customers garage workspace…

The planning here from our customer Frank Mann was even more detailed. Frank opted to use a professional 3D design software to ensure he got it right.

In this first photo you can see he’s has lowered space to accommodate his box scale and he’s even tucked his laser printer away and under his flat working space.

Frank also has plenty of flat working space to stak his books and sort products effectively.

Also included in his design is plenty of workspace for his Merchant Fulfilled books as he’s created a ton of book shelf area to hold his inventory.

In both of these layouts you will notice that the work area has been designed for optimal efficiency. This is exactly how Amazon got started…one small workspace at a time…then warehouses and then cities!

What does your garage workspace look like? Are you ready to plan out your garage and maximize your selling energy?

If you are new to selling on Amazon or even an experienced seller, you will inevitably need to go searching for your products in your Amazon Seller Central account.

The easiest way to do this is to navigate to Amazon Seller Central and hunt for it inside your inventory.

Once inside you will have several options to either narrow or broaden your search based on what you are looking for.

Amazon is always optimizing their seller portal (Seller Central) but currently the filter options are:

• Recommendation
• Inbound
• Inventory Age
• Storage Type
• Product Condition
• Incentive Type
• Inventory Level.

These are valuable and long overdue filters that every seller and business needs to manage their inventory.

Be sure to determine if you are looking for an item in your Amazon FBA inventory or an item in your Merchant Fulfilled inventory. Amazon maintains two lists for you.

You won’t find Merchant Fulfilled items in your Amazon FBA inventory.

Let's break down each filter category and see what we can find in each one.

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Recommendation Filter

Create a Sponsored Products ad:

• Identify keywords: Research top-performing keywords for your product using tools like Jungle Scout or Helium 10.
• Set budget and bids: Start with a small budget and adjust based on performance. Use target bids for relevant keywords to maximize ad visibility.
• Optimize ad group: Continuously monitor and refine your ad campaign. Analyze keywords, adjust bids, and test different ad copy variations.

Create an Outlet Deal:

• Select eligible products: Choose slow-moving inventory, overstocked items, or products with high storage fees.
• Set discount percentage: Offer a competitive discount to attract buyers without sacrificing profits.
• Promote your deal: Announce the Outlet Deal on social media, email marketing, and within your listing description.

Create an Outlet Sale:

• Bundle related products: Group complementary items to offer a discounted bundle and boost average order value.
• Clearance sale: Offer deep discounts on older inventory to make room for new products and reduce storage costs.
• Flash sale: Generate buzz with a limited-time sale to encourage quick purchases and inventory clearance.

Create a Removal Order:

• Identify unprofitable inventory: Analyze sales data and storage fees to identify items impacting your bottom line.
• Schedule removal: Choose a cost-effective removal option based on your needs and budget. Consider liquidation options for unsold goods.
• Free up space and capital: Removing unwanted inventory frees up valuable storage space and reduces storage fees.

Create a Sale:

• Target specific product categories or brands: Offer targeted discounts to clear excess inventory or boost sales in specific areas.
• Flash sales or limited-time offers: Create urgency with limited-time discounts to encourage impulse purchases.
• Seasonal promotions: Align your sale with holidays or seasonal trends for increased customer interest.

Edit Listing:

• Optimize product title and description: Include relevant keywords, highlight product features, and address customer concerns.
• Improve product images: Use high-quality, clear images showcasing the product from multiple angles.
• A/B test listing variations: Test different titles, descriptions, and images to see which resonate best with customers.

Go to Fix Stranded Inventory:

• Identify and resolve listing issues: Check for missing information, image errors, or category errors preventing product display.
• Contact Amazon Seller Support: Seek assistance if unable to resolve issues on your own.
• Ensure product visibility and sales: Fixing stranded inventory ensures your products are properly presented and available for purchase.

Improve Keywords:

• Use Amazon Keyword Research Tool: Access free keyword suggestions and search volume data within Seller Central.
• Utilize keyword research tools: Consider paid tools like Helium 10 or Jungle Scout for deeper insights and competitive analysis.
• Target relevant keywords: Incorporate high-volume, low-competition keywords into your title, description, and backend keywords.

Lower Price:

• Analyze competitor pricing: Research competitor prices and adjust your own to stay competitive.
• Consider profit margins: Ensure price adjustments maintain profitability even with discounts.
• Use dynamic pricing tools: Utilize automated pricing strategies to adjust prices based on real-time market conditions.

Restock Inventory:

• Forecast future demand: Analyze sales trends and seasonal fluctuations to predict stock needs.
• Order lead times: Factor in lead times to ensure timely restocking and avoid stockouts.
• Prioritize high-performing items: Focus on restocking your best-sellers and products with consistent demand.

Inbound Inventory Filter

Working:

• Monitor progress: Track estimated arrival dates and proactively address any delays to avoid impacting listing availability.
• Prepare for listing launch: Ensure product details, images, and keywords are optimized for immediate visibility upon arrival.
• Schedule promotions: Consider launching targeted deals or promotions coinciding with product arrival to boost sales momentum.

Shipped:

• Track shipments closely: Monitor carrier updates and proactively contact Amazon if shipments experience delays or disruptions.
• Address potential issues: Be prepared to handle potential issues like damaged shipments or missing items upon arrival.
• Optimize receiving process: Ensure proper documentation and labeling are in place for smooth and efficient receiving at Amazon fulfillment centers.

Receiving:

• Review receiving reports: Monitor for discrepancies or errors in received quantities or product conditions.
• Address receiving issues promptly: Contact Amazon immediately to resolve any discrepancies or errors to avoid listing delays or inaccuracies.
• Prepare for listing activation: Ensure all product information is accurate and up-to-date for smooth listing activation upon completion of receiving.

Inventory Age Filter

0-60 Days:

• Focus on launch and visibility: Ensure product listings are optimized with high-quality images, compelling descriptions, and relevant keywords.
• Monitor performance: Track sales trends and customer reviews for early insights into product performance.
• Consider promotions: Run targeted deals or flash sales to boost initial sales and gather valuable customer feedback.

61-90 Days:

• Evaluate demand and profitability: Analyze sales data and profit margins to identify potential slow-moving products.
• Optimize listings for long-tail keywords: Research and incorporate less-competitive keywords to attract niche buyers.
• Consider bundling or cross-promotion: Pair slow-movers with complementary products to increase sales potential.

91-180 Days:

• Implement clearance or outlet deals: Offer deeper discounts to move stagnant inventory and free up storage space.
• Consider liquidation options: Evaluate cost-effectiveness of liquidating unsold products through third-party channels.
• Analyze reasons for slow sales: Investigate product pricing, listing quality, or market competition to identify improvement areas.

181-330 Days:

• Focus on removal and cost reduction: Prioritize removal orders to minimize storage fees and avoid long-term inventory costs.
• Consider product refresh or upsell: Explore options like repackaging, adding features, or offering upgraded versions to revive interest.
• Evaluate alternative uses: Explore donation or recycling options for obsolete or unprofitable inventory.

331-365 Days:

• Intensify removal efforts: Negotiate lower removal fees or explore alternative disposal options to minimize losses.
• Monitor competitor strategies: Learn from successful competitor tactics for managing long-term inventory.
• Conduct product audits: Analyze product viability and consider discontinuing chronically slow-selling items.

365+ Days:

• Prioritize urgent removal: Minimize storage fees and potential product damage by expediting removal orders.
• Consider write-offs: Account for unsold inventory as a loss to avoid impacting financial reports.
• Refine inventory forecasting: Implement improved forecasting methods to prevent future overstocking of slow-moving products.

Storage Type Filter

Oversize:

• Optimize listing details: Ensure dimensions and weight are accurate to avoid fulfillment errors and customer complaints.
• Monitor storage fees: Analyze storage costs and adjust pricing or inventory levels to maintain profitability.
• Explore alternative fulfillment options: Consider using FBM for high-value or fragile items to potentially reduce storage fees.
• Review packaging: Optimize packaging to minimize unnecessary size and weight, potentially reducing storage costs.

Standard-size:

• Maximize FBA benefits: Leverage FBA's fast shipping and Prime eligibility to boost visibility and sales.
• Monitor restock levels: Maintain optimal inventory levels to avoid stockouts and lost sales without incurring excess storage fees.
• Consider multi-pack options: Offer discounted bundles or multi-packs of standard-size products to increase average order value.
• Utilize product bundling tools: Explore software or automation to streamline bundling processes for efficient inventory management.

Extra-large:

• Negotiate storage limits: Contact Amazon to discuss potential storage limit adjustments based on your sales volume and historical data.
• Investigate alternative storage options: Explore off-site storage facilities or third-party fulfillment providers for cost-effective solutions.
• Prioritize high-value items: Focus on maintaining inventory of your most profitable extra-large products to maximize return on storage investment.
• Review product dimensions and weight: Analyze product design and packaging to identify potential areas for size or weight reduction, potentially minimizing storage costs.

Product Condition Filter

New:

• Invest in high-quality listing photos: Showcase your product's pristine condition with clear, well-lit images from multiple angles.
• Highlight product features and benefits: Emphasize the advantages of buying new, like warranty coverage, latest features, and peace of mind.
• Target relevant keywords: Use keywords like "brand new," "unopened," and "factory sealed" to attract buyers seeking fresh items.

Used:

• Grade and describe condition accurately: Use standardized grading systems like "Like New," "Very Good," or "Good" to set buyer expectations.
• Provide detailed photos of any flaws: Be transparent about any imperfections to avoid returns and negative feedback.
• Offer competitive pricing: Consider depreciation and market value when setting prices for used items.

Collectible:

• Research and highlight item's rarity and value: Provide information about limited editions, vintage releases, or unique features that appeal to collectors.
• Showcase item's condition and authenticity: Include high-resolution photos, detailed descriptions, and certificates of authenticity if applicable.
• Target collector communities: Advertise on relevant online forums, auction sites, or collector groups to reach the right audience.

Refurbished:

• Clearly communicate the refurbishment process: Explain how the product was restored and tested to ensure quality and performance.
• Offer warranty or guarantee: Provide assurance to buyers with a warranty or guarantee to build trust and minimize returns.
• Highlight the value proposition: Emphasize the cost savings and environmental benefits of buying refurbished products compared to new.

Club:

• Ensure clear eligibility criteria: Specify membership requirements and product availability within your club program.
• Offer exclusive benefits and discounts: Incentivize membership with special deals, early access to new products, or loyalty rewards.
• Promote club benefits within your listings: Clearly mention club-exclusive features or discounts within your product descriptions.

Incentive Type Filter

Incentive Available:

• Research and evaluate available incentives: Understand the terms, benefits, and potential drawbacks of each incentive program (e.g., Deal, Lightning Deal, Bundle).
• Identify eligible products: Analyze your inventory to find products that align with the specific criteria of each incentive.
• Prioritize high-potential products: Focus on enrolling your best-sellers or products with high profit margins for maximum impact.
• Prepare listing optimizations: Ensure listings are optimized with relevant keywords, compelling descriptions, and high-quality images to capitalize on increased visibility.

Incentive Enrolled:

• Monitor performance and adjust strategies: Track sales, conversion rates, and customer feedback for enrolled products to evaluate effectiveness and make adjustments.
• Promote enrolled products: Highlight participation in deals or promotions within your listings, social media, and email marketing.
• Consider additional promotions: Layer on further discounts or bundle offers to incentivize purchases during the incentive period.
• Optimize ad campaigns: Adjust your Sponsored Products ad bids and targeting to maximize reach and product discoverability during the incentive period.
• Prepare for post-incentive period: Have a plan to adjust pricing, promotions, and ad campaigns after the incentive period ends to maintain momentum.

Inventory Level Filter

Out of Stock:

• Prioritize restocking: Place high-priority orders to avoid missed sales and potential customer dissatisfaction.
• Analyze demand and adjust forecasts: Reevaluate sales data and adjust future forecasting to prevent future stockouts.
• Consider alternative sourcing options: Explore faster delivery options or alternative suppliers to minimize stockout duration.
• Communicate with customers: Inform affected customers about expected restock dates and offer alternative product options if available.

Low Stock:

• Monitor sales closely: Track remaining inventory and sales data to anticipate potential stockouts and take proactive steps.
• Increase reorder frequency: Adjust your reorder points to avoid reaching critical stock levels and maintain product availability.
• Run targeted promotions: Consider flash sales or limited-time discounts to clear remaining low-stock products before potential stockouts.
• Optimize ad campaigns: Adjust bids and targeting for low-stock products on Sponsored Products to increase visibility and drive sales before stock runs out.

Healthy:

• Maintain optimal inventory levels: Analyze sales trends and lead times to ensure adequate stock without incurring unnecessary storage fees.
• Focus on product optimization: Invest in high-quality listings, compelling descriptions, and relevant keywords to maintain product visibility and sales.
• Monitor competitor strategies: Analyze competitor pricing and promotions for insights into market trends and potential areas for adjustments.
• Prepare for seasonal fluctuations: Anticipate increased demand during peak seasons and adjust inventory levels and promotions accordingly.

Excess:

• Identify root causes: Analyze sales data and storage fees to understand why specific products are accumulating excess inventory.
• Run clearance or outlet deals: Offer deep discounts or bundle excess products to incentivize sales and reduce storage costs.
• Consider liquidating unsold inventory: Explore cost-effective options like Amazon Liquidation Services or third-party liquidation channels.
• Adjust pricing strategies: Analyze competitor pricing and market conditions to determine if price adjustments could help move excess inventory.
• Rethink product offerings:

Active vs Inactive Amazon products

Next you can search by active or inactive.

If you know the product you are searching for is LIVE and available for sale on the Amazon marketplace then be sure to toggle the ACTIVE radio button to search just for active inventory.

If you are looking for an item that already sold but need to update the listing ro perform other research than toggle the INACTIVE radio button

Search Bar

Once you’ve narrowed down your search scope you can now do the actual search.

Enter in the first 5-10 letters of your MSKU (Merchant SKU) into the search field and locate your product.

You can also locate your product by entering other search terms that are relevant to the product you are searching for.

Adding more data columns

Amazon Seller Central actually gives you a lot of data about your listings by default but if you want to know even more like:

Am I Buy Box eligible for this listing?
What is the sales rank of this product listing?

All you have to do is navigate to the preferences dropdown and select all that you need.

What if my product is missing?

If you know that you have listed your product into Seller Central from your listing application then there might be a problem.

If this happens the best thing to do is navigate over to your processing feeds and check to see why an item may not have even made it into your Amazon Seller Central account.