At AccelerList, we understand the importance of adhering to Amazon’s condition guidelines when selling products on the platform. Failing to meet these guidelines can result in account suspensions and lost revenue. In this article, we will provide a comprehensive guide to Amazon’s condition guidelines to help sellers ensure compliance and maintain a healthy account and give some tips for buyers when considering Amazon Used Very Good condition types.
We also wrote an article about condition notes and so we want to be clear about the difference in this case. Getting the condition of an item is really important and in our opinion, laboring over exhaustive condition notes when listing your products for sale is a fools errand.
Understanding Amazon’s Used Very Good Condition
When shopping on Amazon, you may come across products listed as “Used – Very Good” condition. This indicates that the item has been previously owned but is still in excellent condition. Here’s what you need to know about Amazon’s used very good condition:
Product Description
According to Amazon’s guidelines, a product listed as “Used – Very Good” has been read or used but is still in excellent condition. The item should have no missing or damaged pages, no creases or tears on the cover or spine, and no underlining or highlighting of text. The product should also be free from any identifying marks or labels.
Condition of the Item
When purchasing a product listed as “Used – Very Good,” you can expect the item to be in excellent condition. However, it’s important to note that the condition of the item can vary depending on the seller. It’s always a good idea to read the seller’s description carefully and to review any photos of the item before making a purchase.
Pricing
Products listed as “Used – Very Good” are typically priced lower than new items, but higher than those listed as “Used – Good” or “Used – Acceptable.” The pricing can vary depending on the seller and the specific item.
Return Policy
When purchasing a product listed as “Used – Very Good,” it’s important to review the seller’s return policy. Some sellers may not accept returns on used items, while others may offer a limited return window.
Overall, purchasing a product listed as “Used – Very Good” on Amazon can be a great way to save money while still receiving a high-quality item. Just be sure to review the product description and seller’s information carefully before making a purchase.
The Amazon Warehouse and Its Role
When shopping on Amazon, you may have come across the term “Amazon Warehouse.” This refers to a section of the website where you can find discounted items that have been returned, open-boxed, or have minor damages. Here’s what you need to know about the Amazon Warehouse and its role in the Amazon ecosystem.
Quality Check
Before items are listed on the Amazon Warehouse, they go through a quality check to ensure they are in good working condition. This means that you can trust that the items you’re purchasing from the Amazon Warehouse are still functional, even if they may have some cosmetic damage.
Inventory
The Amazon Warehouse has a constantly changing inventory, which means that you may not always find what you’re looking for. However, it’s worth checking back frequently as new items are added regularly. Additionally, popular items are more likely to be returned, which means they may end up in the Amazon Warehouse at a discounted price.
Open-Box
One type of item you may find in the Amazon Warehouse is open-box items. These are items that have been returned but have never been used. They may have been opened and inspected, but they are still in new condition. This makes them a great option if you’re looking for a new item at a discounted price.
Overall, the Amazon Warehouse is a great option if you’re looking for a deal on items that are still functional but may have some cosmetic damage or have been returned. With a constantly changing inventory, it’s worth checking back frequently to see what new deals are available.
Grading System for Used Items
When purchasing used items on Amazon, it is important to understand the grading system used to describe the item’s condition. The grading system helps you determine the overall condition of the item and what kind of wear and tear it has experienced. Here is a breakdown of the grading system used for used items on Amazon:
Amazon Like New
Items listed as “Like New” are in excellent condition with no visible signs of wear and tear. These items may have been opened but have not been used. The packaging may be slightly damaged, but the item itself is in pristine condition.
Amazon Used Very Good
Items listed as “Very Good” may have some cosmetic damage, such as scratches or dents, but are still in good working condition. These items may have been lightly used but have been well-maintained and are still in great shape. According to Amazon the condition requirements are as written below.
Amazon Used Good
Items listed as “Good” have some wear and tear and may have some cosmetic damage. These items are still functional but may have some minor issues, such as missing accessories or damaged packaging.
Amazon Acceptable
Items listed as “Acceptable” have significant wear and tear and may have cosmetic damage, such as scratches, dents, or discoloration. These items may still be functional but may have some issues, such as missing parts or damaged packaging.
It is important to note that the grading system is subjective and may vary from seller to seller. It is always a good idea to read the item description and view any photos provided to get a better understanding of the item’s condition.
When purchasing used items on Amazon, it is important to consider the condition of the item and what kind of wear and tear it has experienced. By understanding the grading system used for used items on Amazon, you can make an informed decision and ensure that you are getting a product that meets your needs.
Packaging and Shipping
When you purchase an item from Amazon Warehouse in “Used – Very Good” condition, you can expect the product to arrive in its original packaging. However, the packaging may have some damage, such as dents, creases, or tears. This is because the item may have been returned to Amazon by the original buyer due to the packaging being damaged during shipping or handling. Amazon inspects the item to ensure that it is in very good condition and repackages it before reselling it.
If you’re concerned about the condition of the packaging, you can check the item description for details. Amazon usually includes a note about the packaging condition, such as “packaging may have minor cosmetic imperfections” or “packaging may be damaged.” Keep in mind that the packaging is not the main focus of the item, and the product inside should be in very good condition.
When it comes to shipping, Amazon Warehouse items are eligible for Prime shipping. This means that if you’re a Prime member, you can enjoy free two-day shipping on eligible items. However, keep in mind that the shipping time may be longer if the item is being shipped from a third-party seller.
If you’re not satisfied with the item you received, you can return it within 30 days of receipt of shipment. Amazon Warehouse items come with a 90-day Amazon Renewed Guarantee, which gives you a replacement or refund if the item does not work as expected.
In summary, when you purchase an item in “Used – Very Good” condition from Amazon Warehouse, you can expect the product to arrive in its original packaging, which may have some damage. The item will be in very good condition, and you can enjoy Prime shipping if you’re a member. If you’re not satisfied, you can return the item within 30 days and take advantage of the Amazon Renewed Guarantee for 90 days.
Return and Refund Policies
When it comes to buying used items on Amazon, it’s important to understand the return and refund policies. Amazon’s policies vary depending on whether the item was sold and fulfilled by Amazon or by a third-party seller.
If you purchase a used item that is sold and fulfilled by Amazon, you have 30 days from the date of delivery to return it for a full refund if the item is defective, damaged, or the incorrect product. However, if you simply change your mind about the item, you may be responsible for return shipping costs.
If you purchase a used item from a third-party seller on Amazon, you should first contact the seller within 14 days of receipt to request return information. Your return must be postmarked within 30 days of the date you received the item. Items with a value of $35 or more must be returned using a trackable shipping method. Before shipping a return, photograph the item for your records.
Amazon also offers return labels for eligible items. If you are eligible for a return label, you can print it out and attach it to your package for easy return shipping.
It’s important to note that not all used items on Amazon are eligible for return or refund. Some items, such as digital downloads or personalized items, may not be returnable. Additionally, some used items may have a shorter return window or may be sold “as-is” with no returns accepted.
Overall, Amazon’s return and refund policies for used items are designed to provide flexibility and protection for buyers. By understanding these policies, you can shop with confidence and know that you have options if an item does not meet your expectations.
Risks and Guarantees of Buying Used Items
When purchasing used items on Amazon, there are a few risks you should be aware of. However, Amazon has implemented several guarantees to ensure that you receive functional items in their original packaging.
Risks
The main risk of buying used items is that they may not function as expected. This is especially true for electronic devices, which may have hidden defects that are not immediately apparent. Additionally, used items may not come with all of the original packaging or accessories, which can be a problem if you need those items.
Guarantees
Amazon has implemented several guarantees to ensure that you receive functional items in their original packaging. For example, if you receive a used item that doesn’t work as expected, you can file a claim to get a refund. Additionally, Amazon doesn’t allow items that are defective or malfunctioning to be listed on the website.
Functional
When purchasing used items on Amazon, you can expect them to be functional. If an item doesn’t work as expected, you can file a claim to get a refund. However, keep in mind that some items may have hidden defects that are not immediately apparent.
Original Packaging
Amazon guarantees that used items will come in their original packaging whenever possible. However, some items may not come with all of the original packaging or accessories. If this is a concern, be sure to check the item description carefully before making your purchase.
In summary, while there are some risks associated with buying used items on Amazon, the guarantees implemented by the company ensure that you receive functional items in their original packaging. Be sure to check the item description carefully and file a claim if an item doesn’t work as expected.
Missing Parts and Accessories
When purchasing a used item from Amazon, it is important to note that it may arrive missing some parts or accessories. This is especially true for items listed as “Used – Acceptable” or “Used – Good” condition. However, even items listed as “Used – Very Good” or “Used – Like New” may still be missing some components.
To avoid any surprises, be sure to carefully read the item description and check the list of missing parts or accessories, if provided. Some listings may include a table or bullet points outlining exactly what is included and what is missing.
If you do receive an item that is missing parts or accessories, don’t panic. You can contact Amazon customer service to request a replacement or refund. Be sure to provide as much detail as possible about the missing components and any damage to the item.
It is also worth noting that some missing parts or accessories may be easily replaceable or not necessary for the item to function properly. For example, a missing instruction manual or assembly tool may not be essential to the item’s operation.
In summary, when purchasing a used item from Amazon, be aware that it may arrive missing some parts or accessories. Check the item description and list of missing components carefully, and don’t hesitate to contact customer service if you have any issues.
The Condition of ‘Like-New’ and ‘Pre-Owned’ Items
When shopping for items on Amazon, you may come across products labeled as ‘like-new’ or ‘pre-owned.’ These items are sold at a discounted price and can be a great way to save money while still getting a quality product.
‘Like-new’ items are products that have been returned to Amazon in their original packaging and have not been used. These items may have been returned for a variety of reasons, such as the wrong color or size, but they are still in excellent condition. You can expect ‘like-new’ items to have no signs of wear and tear and to function just as well as a new product.
On the other hand, ‘pre-owned’ items are products that have been previously owned and used by someone else. These items may have some signs of wear and tear, but they are still functional and in good condition. Amazon provides a grading system for pre-owned items, ranging from ‘used-acceptable’ to ‘used-very good.’
If you are considering purchasing a pre-owned item, it is important to read the item description carefully and look at any photos provided. The description should provide details about any cosmetic imperfections or missing accessories. You can also refer to the grading system to get a better idea of the item’s condition.
It is worth noting that Amazon also offers a 30-day return policy for pre-owned items, so if you receive an item that does not meet your expectations, you can return it for a refund or replacement.
Whether you are in the market for a ‘like-new’ or ‘pre-owned’ item, Amazon offers a wide selection of products at discounted prices. By taking the time to read the item description and grading system, you can make an informed decision and save money on your purchase.
The ‘Sold By’ Factor
When shopping for used items on Amazon, it’s important to pay attention to who is selling the item. The “Sold By” or “Seller” information is located under the product title on the product page. This information can give you an idea of the quality of the item you are considering purchasing.
If the item is sold by Amazon Warehouse Deals, it means that Amazon itself is selling the used item. Amazon Warehouse Deals is a program that offers customers discounted prices on returned, refurbished, and used items that have been inspected and tested to ensure they are in good condition. This is a reliable option to consider when purchasing used items on Amazon.
However, if the item is sold by a third-party seller, it’s important to do some research before making a purchase. Look at the seller’s ratings and reviews to see what other customers have said about their experiences. If the seller has a high rating and positive reviews, it’s likely that they are a reputable seller. If the seller has a low rating or negative reviews, it may be best to avoid purchasing from them.
Another factor to consider when looking at the “Sold By” information is the return policy. Amazon has a generous return policy for items sold by Amazon Warehouse Deals, but third-party sellers may have different return policies. Be sure to read the seller’s return policy before making a purchase to ensure that you are comfortable with the terms.
In summary, paying attention to the “Sold By” information when shopping for used items on Amazon is important. If the item is sold by Amazon Warehouse Deals, it’s a reliable option to consider. If the item is sold by a third-party seller, be sure to do some research on the seller’s ratings, reviews, and return policy before making a purchase.
Frequently Asked Questions
What does ‘used very good’ mean on Amazon?
‘Used very good’ on Amazon means that the product is in good working condition, has been well-maintained, and has only minor cosmetic damage, such as small scratches or aesthetic issues. The item may have been used for a short period, but it is still in excellent condition.
Are used items on Amazon reliable?
Yes, used items on Amazon can be reliable. Amazon has strict guidelines for the condition of used items, and sellers are required to accurately describe the condition of their products. Additionally, Amazon has a robust customer service system that can help you if you encounter any issues with a used item.
Does Amazon allow returns on used items?
Yes, Amazon allows returns on used items. However, the return policy for used items may differ from that of new items. It is important to carefully read the return policy for any used item before making a purchase.
What is Amazon pre-owned like new?
‘Amazon pre-owned like new’ is a condition for items that have been returned to Amazon by a customer. These items are inspected and tested to ensure that they are in like-new condition and are sold at a discounted price.
Should I buy ‘used acceptable’ from Amazon?
Whether or not to buy ‘used acceptable’ items from Amazon depends on your personal preferences and needs. ‘Used acceptable’ items may have more significant cosmetic damage or functional issues, but they are still usable. It is important to carefully read the product description and condition guidelines before making a purchase.
What are the Amazon condition guidelines for books?
Amazon has five condition guidelines for books: new, used – like new, used – very good, used – good, and used – acceptable. ‘New’ books are in perfect condition, while ‘used – acceptable’ books may have significant damage or markings. It is important to carefully read the condition guidelines before purchasing a used book.
Product Condition Guidelines
Amazon has specific condition guidelines for different product categories, and sellers must accurately describe the condition of their products. The five condition categories are New, Used – Like New, Used – Very Good, Used – Good, and Used – Acceptable. The condition of the product determines the price, and sellers must provide a detailed description of the condition of the product to ensure that buyers know exactly what they are purchasing.
New Products
New products are unused, unopened, and undamaged. The product must arrive in its original packaging, including all tags, labels, and accessories. Any additional details that may impact the product’s value or authenticity must be included in the product description.
Used Products
Used products are pre-owned and may show signs of wear and tear. Amazon has different condition guidelines for used products, including:
Like New
The product looks and functions as if it is new. The product must have no visible signs of use and come with all original packaging, tags, labels, and accessories.
Very Good
The product shows minor signs of wear and tear, such as scratches or scuffs, but still functions correctly. The product must come with all original packaging, tags, labels, and accessories.
Good
The product shows significant signs of use, including scratches, dents, and other cosmetic damage. The product must still function correctly, but the original packaging, tags, labels, and accessories may not be included.
Acceptable
The product shows heavy signs of use, including deep scratches, dents, and other cosmetic damage. The product must still function correctly, but the original packaging, tags, labels, and accessories may not be included.
Condition Guidelines for Specific Products
In addition to the general condition guidelines, Amazon has specific condition guidelines for certain products, such as books, electronics, and toys. For example, books must not have any tears, creases, or stains on the pages or cover. Electronics must include all accessories and have no visible damage. Toys must be in good condition and free of any hazards.
Condition Notes
Sellers can include additional condition notes to provide buyers with more information about the product’s condition. Condition notes should be specific and provide details that are not covered in the condition guidelines.
Wrapping Up
Ensuring compliance with Amazon’s condition guidelines is crucial for sellers to maintain a healthy account and avoid suspensions. By accurately describing the condition of their products and following the specific condition guidelines for different categories and products, sellers can provide buyers with a positive shopping experience and increase sales on the platform.
